Privacy Policy
Updated October 2024
This Privacy Policy aims to describe how Aylesbury United as a data controller collects, uses and discloses information, and what choices you have with respect to this.
When we refer to Aylesbury United we mean the business entity that acts as the controller or processor of your information.
The data controller is Aylesbury United FC Limited
How to contact us
If you have any questions about this Privacy Policy or if you are seeking to exercise any of your statutory rights, please contact us:
Aylesbury United c/o White Chimneys
Winslow Road
Granborough
Buckingham
Bucks
MK18 3NJ
whitechimneys@btinternet.com
07710 551971
This Privacy Policy applies to individuals who are customers, members, visitors and attendees of our online content, our football matches, our free and chargeable in-person and online events, and any other registered-user content we provide, along with any other interactions (e.g. customer enquiries) you may have with Aylesbury United.
Why we process your data
We may process your data for a number of different purposes:
• To keep you up to date with the latest, relevant content we have published.
• To administer any membership you have with us.
• To administer any event tickets or merchandise you have bought from us.
• To keep you up to date with and invite you to any of our latest fixtures, relevant online and in-person events, and sponsorship opportunities.
• To collect your feedback and seek your insight through online survey invitations.
• To give you access to content and events provided by our approved third-party partners.
Our lawful basis for processing your data
It’s in Aylesbury United’s legitimate business interest to keep its supporters, followers, members and contacts informed of our latest updates, content, fixtures, online and in-person events, products and services and to manage and administer their memberships and purchases.
We process customer and client data and use direct marketing as part of this legitimate interest. It’s necessary for us to use a variety of direct marketing channels and messages to ensure our contacts are kept informed, and wherever possible we make sure the messages we send are targeted and relevant. Any direct marketing we undertake complies with e-privacy rules on consent.
We will keep your data safely and securely for as long as necessary or according to your instructions, and we review the data we hold at least once every two years. If you’d like more information about how we store your data, please contact us directly.
In particular, you could expect to receive from us:
• Occasional email updates on forthcoming fixtures and events
• Occasional direct mailings, telemarketing calls, and/or email updates on sponsorship opportunities
• Occasional telephone calls or email updates to help us manage any memberships you have with us.
You can manage your preferences and unsubscribe from any or all of these different types of email at any time.
Types of data we collect
When you register for an event or purchase tickets or merchandise we’ll collect the kind of standard, non-sensitive information you would expect to manage the request. For example, we may ask for your:
• Your name
• Your email address and contact number
• Your postal address
Your rights over the personal data we hold
You can reasonably request access to the personal data we hold on you, at any time, and we will provide that information free of charge within one month of your request at the latest.
You can request inaccurate or incomplete personal data held on you to be rectified or completed or for your personal data to be suppressed or erased, and we will respond within one month of your request at the latest.
We will supply any data you request in a CSV file.
Your right to object
You have the right to opt out of our direct marketing at any point, and we will deal with your request right away. To opt out of our direct mail or telephone marketing please call us on +44 07710 551971 or email whitechimneys@btinternet.com.
Data Protection Authority
You have the right to raise a concern or lodge a complaint with a supervisory authority. In the case of UK residents, see more information here.
Website terms of service
To view our website’s terms of service, click here.
Photography and filming
Photos and video footage is taken before and throughout our matches. These are used by Aylesbury United on our website, social media, in publications, and third-party publications. If you prefer not to be photographed, let the photographer/cameraman know, or contact us.